Effective Date: August 19, 2026
Splendor Spa, we are committed to protecting your privacy and ensuring that your personal information is handled with care and respect. This Privacy Policy outlines how we collect, use, and safeguard your details when you use our home massage services in Dubai, visit our website, or contact us.
1. Information We Collect To deliver a tailored, professional wellness experience directly to your doorstep, we may collect the following information:
- Personal Identification: Full name, contact phone number, and email address.
- Location Data: Delivery address, home/villa details, or hotel room number for appointment scheduling.
- Booking Preferences: Requested treatments, therapist gender preferences, appointment dates/times, and special requests.
- Health & Wellness Information: Basic health notes, allergies (such as skin or oil sensitivities), or specific body areas requiring attention to ensure safe treatment.
- Payment Details: Basic transaction history (payment processing details are handled securely via encrypted third-party payment gateways).
2. How We Use Your Information We use your data solely to provide and improve our services, including:
- Scheduling and delivering certified massage therapists to your location.
- Tailoring organic oil selections and treatment techniques to your wellness needs.
- Sending appointment confirmations, updates, and customer support communications.
- Processing secure payments and invoices.
- Improving our website functionality and service offerings.
3. Data Sharing & Confidentiality We value your privacy and do not sell, rent, or trade your personal information to third parties. We only share relevant details under strict conditions:
- Service Providers: Sharing your address and contact details with assigned therapists and logistics coordinators strictly for fulfilling your booking.
- Legal Requirements: If required by United Arab Emirates (UAE) laws, regulations, or legal authorities.
4. Data Security We implement industry-standard administrative, technical, and physical security measures to protect your personal details against unauthorized access, alteration, disclosure, or destruction.
5. Your Rights You have the right to:
- Access, update, or correct your personal information stored with us.
- Request the deletion of your account or personal booking records.
- Opt out of promotional communications or marketing updates at any time.
6. Updates to This Policy Splendor Spa may update this Privacy Policy periodically to reflect operational, legal, or regulatory changes. Any updates will be published on this page with an updated effective date.
7. Contact Us If you have any questions or concerns regarding this Privacy Policy or your personal data, please contact Splendor Spa directly through our official phone line or website contact form.